> For the complete documentation index, see [llms.txt](https://docs.tokenproof.xyz/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tokenproof.xyz/documentation/for-verifiers/how-to-guides/verifier-app/scanning-tickets.md).

# Scanning Tickets

## Step-by-step Instructions

{% hint style="warning" %}
If you have not already imported the verifier policy, please follow [this guide](/documentation/for-verifiers/how-to-guides/verifier-app/importing-a-policy.md).
{% endhint %}

### Scanning

1. Scan the **tokenproof Event Ticket** on your guest’s screen with the **tokenproof Verifier App**.

<figure><img src="/files/OpIAEQcChyFPy4sltU6V" alt=""><figcaption></figcaption></figure>

2. Once the tokenproof **Event Ticket** has been scanned, the tokenproof Verifier will either display a “**tokenproof Approved**” or “**tokenproof Denied**” message.

{% hint style="info" %}
To better asses an issue or reason for rejection, refer to the [Verifier Tools](/documentation/for-verifiers/how-to-guides/verifier-app/verifier-tools.md) guide.
{% endhint %}

<figure><img src="/files/pIdNtMCy7cRWPEnBpvuL" alt=""><figcaption></figcaption></figure>

### Check-in Manually

1. If the user’s ticket QR code is not scanning, try “**Manual Check-in**” found at the bottom of the Verifier app’s scanning screen.\
   \
   On your guest’s app, click ‘View details’ below their QR code. At the bottom of their screen, you will see a '**Ticket ID**'. Input this into your Verifier app.

<figure><img src="/files/OjPpMUNC5qAqBh1oOdKQ" alt=""><figcaption></figcaption></figure>

### Verifier Analytics

1. As guests enter an event, **Verifiers can keep track of unique guests and total scans**. We break down total guests by specific ticket types for ticketed events. This can be found via the ‘**Analytics**’ icon on the upper left corner of the tokenproof Verifier app.

<figure><img src="/files/f13E631QfMSoubhOKIfl" alt=""><figcaption></figcaption></figure>