tokenproof.xyz
  • General
    • Getting Started
    • How It Works
    • Our Vision and Ethos
    • Offline Use Cases
    • Online Use Cases
    • Case Studies
      • adidas
      • Tampa Bay Rowdies
      • Moverz
      • SheFi
  • For Users
    • tokenproof Guides
      • Linking Your Wallet: Desktop
      • Linking Your Wallet: Mobile
      • Linking Your Wallet: Ledger
      • Linking Your Account: Email-based
      • Crossmint Linking Guide
      • Crypto.com Linking Guide
      • NEAR Linking Guides
        • Linking Your Wallet: MyNearWallet (Desktop)
        • Linking Your Wallet: MyNearWallet (Mobile)
      • Coreum Linking Guides
        • Linking Your Wallet: Keplr (Mobile)
        • Linking Your Wallet: Leap Wallet (Mobile)
      • Socios Linking Guide
      • Sui Linking Guides
        • Linking Your Sui Wallet: Desktop
        • Linking Your Sui Wallet: Mobile
      • Looking for a Specific Chain?
    • 🚧Troubleshooting Guide
    • Blockchain and Wallet Support
  • For Verifiers
    • Start Here
    • Blockchain and Contract Support
    • Implementing a Token Gate
    • Events and Conferences
    • Other Features
      • Email Credentials
      • POAP Integration
    • How-To Guides
      • Verifier App
        • Importing a Policy
        • Scanning Wallets
        • Scanning Tickets
        • Verifier Tools
  • TOKENPROOF APPS
    • Enroll App
    • User App
    • Verifier App
    • Shopify App
    • Online Auth
    • Portal
      • Getting Started
        • Creating an account
        • Inviting team members
      • Events
        • Creating an Event
          • Event Types
            • Ticketed Event
            • Non-Ticketed Event
              • Entry Requirements
          • Ticket Types
            • Create and edit ticket types
            • Create paid tickets
            • Add a NFT / token requirement
            • Add a blockchain native token requirement
            • Add an allowlist
            • Ticket settings
            • Advanced ticket settings
          • Configure POAPs
            • Creating a POAP
            • Importing a POAP
            • Adding and replacing claim codes
          • Event Design
            • Event Page
          • Checkout Options
            • Create and edit checkout questions
          • Event Settings
            • Configure event visibility
            • Configure event page elements
          • Event Publishing and Status
            • Setting your event to Live
            • Cancel your event
        • Managing an Event
          • Attendee Info
            • What emails will attendees automatically receive?
            • Send tickets and manage orders
          • Check in attendees
            • Setting up the Verifier App
            • Verification types
          • Refunding and Cancelling Orders
            • Canceling your event
            • Issuing a refund
            • Canceling a ticket
            • Are Ticketing Fees refundable?
          • Reporting
            • Export reports
          • Promo Codes
            • Create a Promo Code
        • What Attendees Can Expect
      • Online Token Gates
      • Terms and Policies
  • Misc
    • FAQs
    • Glossary
  • Links
    • Twitter
    • Website
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On this page
  • Send tickets
  • Manage orders
  1. TOKENPROOF APPS
  2. Portal
  3. Events
  4. Managing an Event
  5. Attendee Info

Send tickets and manage orders

PreviousWhat emails will attendees automatically receive?NextCheck in attendees

Last updated 11 months ago

Head to your event dashboard in the tokenproof Portal and click on the event that you want to manage. You will be directed to the event management page.

Send tickets

To send tickets to a specific guest...

  1. Find the "Send Tickets" button near the top of the event management page.

  2. Select the ticket type you would like to send and the amount.

  3. Enter the guest's email or wallet address, or import a CSV file with various addresses.

  4. Send tickets.

Manage orders

In the event management page, you can find:

  • All orders

  • Cancelled orders

  • Claimed tickets

  • Ticket supply

To cancel an order:

  1. Head to "All Orders"

  2. Click on the order you'd like to cancel.

  3. Double check the account name on the top right of the order pop-up.

  4. Select "Cancel Order."